FAQS

Yes, we always welcome new patients to our practice! If your child is new to the practice and needs a well visit, please note that we need all prior records sent to our office before your appointment. This gives us adequate time to prepare prior to your appointment, and that means less wait time. It also allows us to plan an appropriate amount of time for the appointment in case there are additional issues to discuss and make sure that the last well visit has been at least one year prior for insurance purposes. If the entire chart is unavailable in time, we ask that you please have your prior doctors office fax the vaccine records and last well summary to our office in the meantime. Thank you and welcome aboard!

Our office is open Monday through Friday 8am to 5pm, with a lunch break at 12-1pm. As our daily schedule is subject to change, please call to confirm office hours.

To make an appointment, please call our office. To ensure the best use of time, for both our physicians and patients, all of our office visits are by appointment only. We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us as soon as possible, and at least 24 hours in advance, so we can offer that time to someone else.

Emergencies arise. We will advise you if there is going to be a delay in seeing you. If your schedule won't allow you to wait, we will be happy to reschedule your appointment. We do appreciate your patience and cooperation during our busy times and we will make every effort to keep your wait time to a minimum.

We accept all major insurances, but please give our office a call to check your specific plan.

We are contracted with a nurse triage service after hours. If you have urgent medical questions, please call our office and the prompt will direct you to the options that apply to you. This is for emergency purposes only. Refill of medications and referrals will not get handled after hours.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Dr. Jung is a board certified pediatrician.

Our routine health maintenance visit schedule follows the American Academy of Pediatrics vaccine guideline for children.

Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to The American Academy of Pediatrics (AAP), vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. 

If you're apprehensive about vaccinations, please do not hesitate to contact our office.

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics (AAP). Please discuss your immunization questions and concerns with any of our pediatricians.

If your child needs to see a specialist, our office is here to help guide you through the referral process. Referrals for specialists are completed and sent electronically directly to the specialist’s office. This is something that our office can complete for you when needed. 

The specific steps and requirements for referrals to specialists can vary depending on your insurance plan. Because referral rules are set by your insurance provider, we recommend calling them directly to understand what is required for your specific plan. If you’re unsure where to start, our team is happy to assist you with general information and help you navigate the process.

You will receive a call quickly with any lab results that require urgent attention. Normal results are reviewed but will not be routinely called to you for communication, unless otherwise specified at the time of the appointment.

Please call our office and speak with one of our staff to request a refill. Medications that are needed for management of any chronic conditions require an appointment at least every 3 months. This is to ensure that the medication is working effectively without any side effects, and does not need any adjustments. Children are constantly growing and changing, so a medication that was working well before might not be as effective after a few months.

Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women.

Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your child's well care visit, or please call our office to schedule a consultation if you have urgent feeding concerns.

Yes, we are always happy to meet expecting parents when our schedule allows. Please call our office to ask about our availability for a site visit and a meet and greet with our team. During this visit, we will answer any questions that you have about our practice or your new child. Visit our expectant parent's page for more information.

We recommend that your newborn be seen in our office 1-3 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.

Typically we recommend starting solid foods when your baby is 4-6 months old, showing interest in foods, and also showing a good level of neck strength and head control. Since all children are different, we advise following several appropriate steps to advance your child's diet based on their individual development. Please discuss these steps at your well care visit.